In a small company, good communication with customers and suppliers is critical. But most small businesses can’t afford to buy or maintain expensive phone systems.
A virtual phone system is easy on the wallet but it has all the features of high-priced systems. You’re not getting a small PBX with limited capabilities. Instead, you’re sharing a feature-rich high-end PBX at very low cost.
With no hardware or software to buy or maintain, you save costs in many ways. There is no big capital outlay for a new system. You don’t have to hire and train someone to do phone support. You get all the high-end features you need without paying extra. And you don’t need to hire a receptionist to answer incoming calls. The small business phone system does it for you.
Get a Professional Presence
You can greet your callers with a custom, professional business greeting every time they call. They’ll know your company is a real, solid business. And advanced features like queuing intelligently route your callers to the right person, in the right department, at the right time, all the time.
Distribute Your Workforce
With a virtual phone system, you can route incoming calls to any type of phone, anywhere. This lets your employees work from the office, from home, work sites, or on the road. Try doing that with a typical small business PBX. You can even “Go Virtual” – move to a completely “virtual” office, eliminating the expense of office rent.
Pay as You Grow
Small businesses often start with a small PBX and have to buy new systems as they grow – or else they pay too much up-front, trying to make sure their system will be big enough to handle future growth. A small business phone system lets you start as small as you want and grow to unlimited size, while only paying for what you need.
Never Ring Busy
With a traditional small PBX you often have to buy extra phone lines just to keep callers from hearing a busy signal. Companies with a virutal PBX just make sure every employee has a working phone (cellular, land line, or VoIP) and never worry about ringing busy. Providers have a huge number of incoming lines, and automatically allocate more lines to your business whenever you need them.
source: Virtual PBX